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Chapter 14 Creating Collaborative Partnerships

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Chapter 14 Creating Collaborative Partnerships              COLLABORATION Ø    Teams, Partnerships, and Alliances Ø    Organizations create and use teams, partnerships, and alliances to: ·           Undertake new initiatives ·           Address both minor and major problems ·           Capitalize on significant opportunities ·           Organizations create teams, partnerships, and alliances both internally with employees and externally with other organizations Collaboration System Ø    Collaboration system  – supports the work of teams by facilitating the sharing and flow of information Ø    Organizations form alliances and partnerships with other organizations based on their core competency ·           Core competency  – an organization’s key strength, a business function that it does better than any of its competitors ·           Core competency strategy  – organization chooses to focus specifically on its core competency and forms partnerships w

CHAPTER 15 : OUTSOURCING IN THE 21ST CENTURY

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Outsourcing Project Insourcing (in-house-development)  – A common approach using the professional expertise within an organization to develop and maintain the organization’s information technology systems Outsourcing  – An arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house Onshore outsourcing  – engaging another company within the same country for services Near shore outsourcing  – contracting an outsourcing arrangement with a company in a nearby country Offshore outsourcing  – using organizations from developing countries to write code and develop systems Big selling point for offshore outsourcing “inexpensive good work”   Factors driving outsourcing growth include: • Core competencies -  Many companies have recently begun to consider outsourcing as a means to fuel revenue growth rather than just a cost-cutting measure. • Financial savings -  It is typically

CHAPTER 13- E-BUSINESS

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The Internet is a powerful channel that presents new opportunities for an organization to: ·          Touch customers ·          Enrich products and services with information ·          Reduce costs E-Commerce & E-Business How do e-commerce and e-business differ? ·          E-commerce –  the buying and selling of goods and services over the Internet (online transactions) ·          E-business –  the conducting of business on the Internet including, not only buying and selling, but also serving customers and collaborating with business partners (online transactions, serving customers and collaborating with business partner) Industries Using E-Business E-business model –  an approach to conducting electronic business on the Internet Business-to-Business (B2B) ·          Electronic marketplace (e-marketplace) –  interactive business communities providing a central market where multiple buyers and sellers can engage in e-business activities E